Soletter Privacy Policy, DRAFT
Effective date: 8 November 2026
Soletter ("the game", "the app") is made by SHONI CREATIVE & PRODUCTION LTD ("we", "us"), Hayarden 6, Oranit, Israel (company number 517340014). Contact: soletter@shonicreative.com.
The short version
- There is no account and no sign-in. We do not ask for your name, email, phone number or location.
- Your progress is saved on your device.
- The game shows optional video ads and sells coin packs. The companies that run ads and purchases collect some technical data, described below.
- The game is for a general audience and is not directed at children under 13.
What the game keeps on your device
Your progress (level, stars, coins, settings) is stored on your phone. We do not receive it. If you delete the app, this data is deleted with it.
Data collected by our service providers
| Provider | Why | What it may collect |
|---|---|---|
| Google AdMob (Google LLC) | Shows optional rewarded video ads | Advertising ID, IP address, device and app information, ad interactions, approximate location from the IP address. Used to serve and measure ads and, if you allow it, to personalise them |
| RevenueCat, Inc. | Handles in-app purchases of coins and checks the receipt with the store | A random app user ID, purchase details (product, price, date, store receipt), IP address, device and app information. It does not receive your payment card details |
| Apple App Store / Google Play | Process your payment | Handled by Apple or Google under their own policies. We never see your card number |
We do not use any other analytics or advertising service.
Ads and your choices
- Ads are always optional: you choose to watch one in exchange for coins.
- iPhone and iPad: the game asks permission to track you across other companies' apps and websites. If you say no, ads are not personalised with your advertising ID. You can change this in Settings > Privacy & Security > Tracking.
- Android: you can reset your advertising ID or opt out of ad personalisation in Settings > Privacy > Ads (the path varies by phone).
- EU, EEA, UK and Switzerland: where the law requires it, a consent message asks you before personalised ads are shown.
Why we use the data (and the legal basis in Europe)
To run the game and sell coin packs (performance of a contract), to show and measure ads (your consent where required, otherwise our legitimate interest), to prevent fraud and to meet legal duties.
Sharing
We share data only with the providers above, so they can do the job described. We do not sell your personal information and we do not share it for cross-context behavioural advertising except through the ad network described above, where you can opt out as explained.
How long
We keep no personal data ourselves. Our providers keep data under their own retention rules; see their policies.
International transfers
Our providers may process data in the United States and other countries. Where the law requires it, they rely on approved safeguards such as standard contractual clauses.
Your rights
Depending on where you live (for example the EU/UK GDPR, California CPRA, Israel's Protection of Privacy Law) you may have the right to access, correct, delete or restrict the use of your data, to object, to withdraw consent, and to complain to a regulator. Because we hold no account data, most requests are best sent to the provider that holds the data (links below). You can also write to soletter@shonicreative.com and we will help.
- Google: https://policies.google.com/privacy
- RevenueCat: https://www.revenuecat.com/privacy
- Apple: https://www.apple.com/legal/privacy/
Children
Soletter is not directed at children under 13 (or under 16 where local law sets that age), and we do not knowingly collect their data. If you believe a child has given us data, write to soletter@shonicreative.com.
Security
Purchases and ads run through the stores and the providers' secure connections. No method is perfectly secure.
Changes
If we change this policy, we will post the new text here and update the date. Material changes will also be shown in the game.
Contact
SHONI CREATIVE & PRODUCTION LTD, Hayarden 6, Oranit, Israel. soletter@shonicreative.com